Associative is proud to present one of our ongoing projects: a custom-built, full-stack service booking platform for Deccan Electric. This web application is designed to streamline the entire appointment scheduling process, offering a seamless and intuitive experience for customers while providing powerful management tools for administrators.

Objective
The primary goal of the Deccan Electric project is to develop a robust, scalable, and user-friendly web application that allows customers to effortlessly book service appointments. The platform required a sophisticated backend to manage services, appointments, and users, making Strapi CMS the perfect choice for a flexible and powerful headless solution.

Core Features of the Platform
We engineered the application with a dual-role architecture to cater to the specific needs of both customers and administrators.

For Customers: A Seamless Booking Experience
Secure User Authentication: Customers can easily register for an account and log in securely to manage their profile and bookings.

Detailed Service Catalog: A clean and responsive interface allows users to view all available services, complete with detailed descriptions, fetched dynamically from the Strapi backend.

Intuitive Appointment Scheduling: Users can select a desired service, choose an available date and time slot, and add it to their cart.

Flexible Shopping Cart: The platform supports adding multiple appointments to a cart, allowing users to confirm and pay for all their selected services in a single, streamlined transaction.

Secure Payment Integration: We’ve integrated Razorpay to ensure all online payments are handled securely and reliably.

Automated Notifications: Upon successful booking, customers receive automated email confirmations via Nodemailer, keeping them informed every step of the way.

Booking History Dashboard: A dedicated user dashboard allows customers to view their entire booking history and check the real-time status of their appointments (e.g., Confirmed, Completed, Cancelled).

For Admins: Powerful Control via Strapi CMS
Centralized Admin Dashboard: The Strapi admin panel serves as the central hub for all platform management tasks.

Effortless Service Management: Administrators can add new services, edit existing ones, or delete outdated offerings directly through the intuitive Strapi interface without writing a single line of code.

Complete Appointment Oversight: A comprehensive dashboard displays all user bookings, enabling admins to manage schedules and update the status of each appointment.

User and Role Management: The platform provides full control over user accounts and access permissions, all managed within Strapi’s role-based access control (RBAC) system.

Technical Architecture & Technology Stack
This project showcases our expertise in building modern, decoupled web applications. The architecture is designed for performance, scalability, and maintainability.

Frontend: A dynamic and responsive user interface built with React.js and styled with Material-UI.

Backend (Headless CMS): Strapi, providing powerful, role-based REST APIs for managing all content and application logic (services, appointments, user profiles, etc.).

Database: PostgreSQL, a robust and enterprise-grade relational database to ensure data integrity and scalability.

Authentication: Secure authentication is handled using JSON Web Tokens (JWT), managed by Strapi’s powerful built-in authentication system.

Payment Gateway: Razorpay.

Email Service: Nodemailer for sending transactional emails.

Deployment & Infrastructure: The entire application is deployed on Amazon AWS Lightsail running Ubuntu 24 LTS, with Nginx serving as a high-performance reverse proxy.

Build Your Custom Web Application with Associative
The Deccan Electric service booking platform is a testament to our ability to deliver tailored software solutions that solve real-world business challenges. At Associative, our team of skilled IT professionals in Pune, India, specializes in custom development using a wide array of modern technologies.

If you are looking to build a custom booking system, e-commerce platform, or any other web application, we have the expertise to bring your vision to life.

Contact us today to discuss your project requirements!