Unlock the full story behind your customer data. At Associative, we provide the technical expertise and strategic consulting required to turn fragmented interactions into a unified, actionable customer journey.
Headquartered in Pune, Maharashtra, India, and established on February 1, 2021, Associative is a software development firm dedicated to transforming visionary ideas into scalable digital realities. We don’t just analyze data; we build the infrastructure that makes advanced analytics possible.
Why Choose Associative for CJA Consulting?
Customer Journey Analytics requires more than just a marketing tool; it requires robust engineering to stitch together data from offline and online channels. As a formally registered firm with the Registrar of Firms (ROF), Pune, we operate with unyielding transparency and technical rigor.
1. Adobe Bronze Solution Partner
Our status as an Adobe Bronze Solution Partner is a testament to our capability in the digital experience ecosystem. We possess the specialized knowledge required to implement, customize, and optimize top-tier analytics platforms, ensuring you get the most out of your enterprise tools.
2. Unifying Data Across Touchpoints
A true customer journey maps every interaction—from a mobile app tap to a support ticket. We act as your technical consultants to bridge the gaps between isolated systems.
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Mobile & Web Integration: Whether it’s Native Android/iOS, Flutter, React Native, or complex web applications (React, Angular, Vue.js), we ensure your tracking pixels and SDKs are implemented correctly for accurate data capture.
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CMS & Commerce: We integrate data flows from Headless CMS (Strapi, Contentful) and E-commerce platforms (Magento, Shopify, BigCommerce) into your central analytics warehouse.
3. AI-Powered Predictive Analytics
Move beyond describing what happened to predicting what will happen next. Our Customer Journey Analytics (CJA) consultants leverage our deep expertise in Artificial Intelligence and Machine Learning.
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Predictive Modeling: Using Python (TensorFlow, PyTorch, Scikit-learn), we build models that anticipate customer churn or identify the “next best action” in the user journey.
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Generative AI: We can implement LLM-driven tools (LangChain, Ollama) to analyze unstructured customer feedback and sentiment at scale.
4. Enterprise-Grade Data Infrastructure
We architect the backend systems necessary to handle high-volume journey data.
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Database Management: Proficiency in SQL (PostgreSQL, Oracle) and NoSQL (MongoDB, DynamoDB, Redis) ensures your data is stored efficiently and retrieved instantly.
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Cloud & DevOps: We manage the cloud infrastructure (AWS, Google Cloud, Azure) that powers your analytics, utilizing Docker and Kubernetes for scalable deployment.
Our Engagement Model
We believe that high-quality consulting requires honesty and flexibility.
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100% IP Ownership: Your customer data and the custom code we build to analyze it belongs to you. Upon project completion and payment, you retain full ownership. We do not maintain a public portfolio, ensuring your strategic advantages remain confidential.
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Strict Confidentiality: We adhere to rigorous Non-Disclosure Agreements (NDAs) to protect your sensitive user data.
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Transparent Billing: We operate on a strict time-and-materials basis. Invoices are submitted daily, weekly, or on a milestone basis, so you know exactly where your budget is going.
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Flexible Hours: Our developers and consultants are available Monday through Saturday, with engagement models ranging from 3 to 9 hours per day.
Start Your Journey with Associative
Don’t let valuable customer insights get lost in disconnected data silos. Partner with Associative to build a comprehensive Customer Journey Analytics framework that drives growth and efficiency.
Contact Us
Associative Address: Khandve Complex, Yojana Nagar, Lohegaon – Wagholi Road, Lohegaon, Pune, Maharashtra, India – 411047 Phone/WhatsApp: +91 9028850524 Email: info@associative.in Website: https://associative.in
Office Hours: Monday – Saturday: 10:00 AM to 8:00 PM
